Sterling Silver & Malachite Tree of Life Bracelet | Symbolic Jewellery

The standard Bessie Bae bracelet size is 7” (Standard Fit).

We offer complimentary size adjustments up to 8” when requested at the time of order.

Bracelets larger than 8" (8.5" and above) incur a small £5 sizing fee.

Changes after purchase are possible but may incur a small fee to restring.

To find your perfect fit, we recommend reading our full “How to Measure Your Wrist Size for Bracelets” guide.

Each piece is handcrafted from 925 sterling silver and semi-precious gemstones.

Because every item is individually made, subtle variations in texture or finish make your jewellery truly one of a kind.

The Bessie Bae tag is hand-stamped, so small irregularities are part of its charm — a reminder that every piece is made by hand with care.

To keep your jewellery looking its best:

• Avoid water, perfume, lotions, and chemicals.
• Remove before swimming, showering, or exercising.
• Polish gently with a soft, lint-free cloth.
• Store individually in a dry, airtight pouch or box.

With proper care, your jewellery will stay radiant and become a lasting part of your story.

Read our full Jewellery Care Guide.

At Bessie Bae, we take pride in the quality and craftsmanship of our jewellery.

All items purchased from our online store include a 6-month warranty from the date of purchase.

This covers manufacturing faults or defects in materials or workmanship.

If your jewellery develops a fault within this period, we’ll repair or replace it free of charge.

Please note, the warranty does not cover normal wear and tear, accidental damage, misuse, loss, or alterations by a third party.

If your item needs repair outside of the warranty, we’re happy to help for a small service fee.

To make a claim or request a repair, please contact us via our Contact Us form with your order number, purchase date, and (if possible) a photo of the issue.

This policy is in addition to your statutory rights.

Read our full Warranty & Terms of Service for details.

Shipping & Returns:

All orders ship with Royal Mail Tracked to your delivery address.

• UK STANDARD: 3–5 working days — £3.90 (up to 10 days for engraved items).
  
• UK EXPRESS: Up to 2 working days — £8.50 (order by 2pm).
  
• INTERNATIONAL STANDARD: 5–10 working days — £12.95 (timings vary by destination & customs).
  
• If an order hasn’t arrived 14 days after dispatch, we’ll arrange a replacement.
  

Address accuracy

• Please check your billing & shipping address (including house number & postcode).
  
• We’re not liable for delays/non-delivery caused by incorrect addresses.
  
• If a parcel is returned to us due to an address error, we’ll refund minus original postage once received back in original condition.
  

Returns

• Not in love? You can return within 14 days of receipt.
  
• Items must be unworn, unused, and in original packaging.
  
• Refunds are issued to the original payment method within 14 days of receipt.
  
• Original shipping is non-refundable.
  
• Return postage is the customer’s responsibility unless the item is faulty/not as described. Please use a tracked, insured service and pack securely.
  
• On confirmed faulty/incorrect items we’ll reimburse reasonable return postage.
  

Non-returnable items

• Earrings (for hygiene reasons, unless faulty).
  
• Personalised/engraved pieces.
  
• Bespoke or made-to-order items including custom size adjustments.
  

We want you to love your jewellery — but if something isn’t perfect, we’ll make it right.

How to start a return

Contact us via our Contact Us form with your order number to receive return instructions and the return address.

This policy is in addition to your statutory rights.

For full details, see our Shipping & Returns page.